Introducing Sympa — and the Trailblazers Who Will Help Shape It

~ Be more than a user. Help open new ground in a quiet revolution of insight and support for mysterious chronic illness. ~

Important: Sympa is not a medical service. It does not provide medical advice or make treatment recommendations. It is a support tool designed for self-exploration and personal data insights only. Always consult a qualified healthcare provider for any medical decisions.

Sympa is a new kind of reflective guide for people with mysterious chronic conditions—the ones who fall through the cracks of medicine. It’s not a simplistic tracker, a diagnostic tool, or another mindless chatbot. Instead, it helps you reflect on your lived experience, spot patterns in your health, explore what they mean, and surface insights that might matter—helping you consider what’s helping, what’s hurting, and what you might want to look at further.

Most tools are made for professionals—not for the people living it. Sympa is different. It’s for the explorers—the ones who’ve heard “your labs are normal” too many times but know something’s still wrong. It centers your experience, and learns from it—quietly, respectfully, and with purpose.

At the heart of Sympa is Luma, an AI-powered guide who helps you notice shifts, explore connections, and stay grounded in your own journey—not medical noise. She doesn’t diagnose or direct. She listens, reflects, catalogs, organizes, and helps you notice what might matter—drawing on logic, research, and shared experience.

Sympa represents a new paradigm: built by someone who’s lived this firsthand, designed to support others still searching for answers. It draws from both emerging research and patterns seen in others to gently suggest areas to explore—always leaving you in control. As more people join, its guidance will improve—learning gently from each person’s experience while protecting their privacy.

Who Sympa is For

Sympa is built for those navigating mysterious, chronic health problems that don’t have clear answers. Right now, we’re hyper-focused on people without a clear diagnosis or established care path. If your health is already well-managed—or you're simply optimizing from a healthy baseline—this early program isn’t the right fit (but you could join our waitlist, below).

The Vision for Sympa

This is more than an app or a tracker—Sympa is intended to become a deeply supportive tool, powered by insight and empathy. Here's what we're working toward:

• A calm, intelligent AI guide (Luma) who helps you reflect on your health journey, organize patterns, and research clues. Luma meets the user where they are, how they are, and is aware of different needs such as neurodivergence.
• Tools to track what you’ve tried and what others with similar patterns found most helpful.
• User feedback helps Sympa refine its suggestions and evolve, making each interaction smarter and more relevant over time.
• Your genome is sequenced to provide additional context for exploring possible patterns in your health journey. This is for personal exploration only—not diagnostic or medical use.
• Possible patterns and areas to explore are surfaced based on emerging research and the lived experiences of others—not as medical recommendations.
• Helps you reflect and organize your experience in a way that’s easier to communicate to your health professionals.
• Everything is privacy-centric.
• All AI suggestions are fully transparent.
• Users have a chance to contribute to a new kind of support system from the inside.

Meet the Explorer

If you want to understand the deeper structural problems Sympa is built to overcome—why so many fall through the cracks of medicine—read Medically Lost. It’s a firsthand exploration of what’s broken, why it matters, and how we might build something better.

I started this project after spending decades navigating the same maze—confusing symptoms, mostly normal labs, and doctors who didn’t know what to do. Interventions often didn’t help or made things worse. I stepped away from the medical system and tried to find my own answers—usually without clarity.

My whole life prepared me for this project. I’ve tried everything from conventional medicine to experimental hacks. I’ve faced failure, made progress, and learned firsthand what it means to feel unheard and unsupported. That experience shaped my brain—and my drive to build something different.

Now that AI models are available, it’s finally practical to dig deeply into the patterns of your body and what might help. With a background in systems design and technology, I decided to build the tool I always needed: not a tracker or another dumb app, but a guide that learns from your story and others like you.

I don’t claim to have the answers. But I do know how to build the infrastructure that makes discovering them possible—together.

Sympa is my way of helping others find patterns faster—with less trial and error, and more clarity than I ever had. I’ll be walking it first—right beside you. Your path may look different, but you won’t be walking it alone.

Who Are Trailblazers?

Trailblazers are early participants in the Sympa project—people living with mystery chronic illness who want to help shape a better system from the ground up. If you’ve spent years trying to understand your health with few answers, your insights can help guide the design of a new kind of tool to benefit yourself and others.

This isn’t a finished product—it’s a collaborative journey. Trailblazers are part of the earliest circle of collaborators helping define what Sympa becomes. You'll review early concepts, share what would actually help, and shape the system before it officially launches.

Trailblazers are not just testers; they are co-creators, walking alongside the development of something truly different.

What Trailblazers Receive

• Trailblazers get early access to Sympa, with high touch support and direct influence on product direction and features.
• Trailblazer benefits include 1:1 sessions with developers, other input opportunities, and access to the Trailblazer Circle.
• Whole genome sequencing is included as a one-time benefit for personal exploration (via mail-in kit, no clinical visit required). Results are not intended for clinical use.

Note: All collaboration is optional. We understand that some Trailblazers may prefer to explore Sympa privately, without joining group sessions or sharing directly with us. You’ll have access to tools and updates either way—and your preferences will always be respected.

How long does Trailblazer access last?

Trailblazers will receive early access to Sympa during its private beta phase. This access will continue through the full beta period and extend for at least one full year after Sympa becomes publicly available. You won’t lose access the moment we launch—you’ll have ample time to explore and benefit.

Eligibility and Participation

Sympa is currently in early development. This program helps shape what it becomes. You may join as a Trailblazer if:

• You are age 18 or older and wish to participate directly, or
• You are a caregiver or legal guardian joining on behalf of someone unable to participate (note: the caregiver or guardian would use Sympa directly)

Your data will be hosted and processed in the United States. Sympa is not a medical service and does not diagnose, treat, or replace clinical care.

Gifting and Sponsorship

If you’d like to support someone else’s participation, you can sponsor a Trailblazer position on their behalf. Whether it’s a loved one, friend, or someone you believe would benefit from Sympa, sponsored participants receive the same benefits and respect. By default we will keep your sponsorship anonymous.

Become a Trailblazer

Joining as a Trailblazer isn’t just about early access—it’s about shaping something new at the ground level. We’re inviting a small focused group of contributors who resonate with Sympa’s mission and want to help build a better path forward—not just for themselves, but for others lost navigating complex, invisible illness.

Rather than offering a fixed price, we’re asking each Trailblazer to decide what this opportunity is worth. Your commitment supports Sympa’s development and makes it possible to offer meaningful guidance for those who’ve been overlooked or underserved.

We suggest a minimum commitment of $1,000, but there’s no cap. You are directly funding development and can help shape a new kind of support tool for chronic illness.

Apply today for our limited Trailblazer positions. If you would prefer to wait for general availability, please sign up for our waitlist.