By Robert Spearman. First published June 23, 2025.
Why do so many patients fall through the cracks—misdiagnosed, dismissed, or left to navigate illness alone? This longform essay explores why our medical system fails complex patients—not because of bad actors, but because of structural blind spots, misaligned incentives, and a culture that resists complexity.
Drawing on systems thinking, economics, and personal experience, it maps out the deeper causes of diagnostic delay, mislabeling, and invisible suffering—and why even well-meaning care often goes wrong.
Whether you’re a patient, clinician, policymaker, or just trying to understand why modern medicine feels so broken, this piece is meant to help you see the system more clearly—and think differently about how it could change.
This essay is part of the foundational thinking behind Sympa, a platform we’re building to help patients with complex or chronic illness make sense of their symptoms, history, and genomics.
Learn more about Sympa.